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FAQ

1. How much does a web site cost?

There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, customize applications involved, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. It could be from the range of RM5,000.00 to RM50,000.00 and above. You will also need web hosting and domain name registration.

2. If I'm not local and would like Webfirm to create a Website?

Webfirm creates web sites for clients who are local as well as non-local or others country. By using the Internet, email and the telephone, it is possible to communicate effectively with clients in any location.

3. How long does it take to have a web site designed?

The time frame is determined by the size of your website, the complexity of your site design, and our current client design schedule. Base on normal circumstance basically the time frame of project completion should be within 10 to 30 working days.

4. What is a URL?

It stands for "universal resource locator". This is the address typed in to view your web page on the Internet. For example, you would type in http://www.webfirm.com.my to access our home page.

5. What is a domain name?

A domain name is a specific web site address that you choose and register with MYNIC (the official registrar of domain names ending in .com.my, .edu, and .gov and etc). Our domain name is "webfirm.com.my".

6. What is web hosting?

Web hosting is a yearly or monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.

7. I am currently hosted with another hosting company and would like to switch over to Webfirm Hosting.
    How do I do this?

Just fill out an inquiry and we will take care of everything. We will transfer your domain name along with all of your existing web sites content.

8. Can I choose you to design my site and use my own web hosting?

Yes, you can use any web host you like. Once your website design has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you but this is not applicable to customize website with application system. All website with customize application develop by Webfirm is compulsory to host with Webfirm Hosting services.

9. What is site maintenance?

Site maintenance is a fee paid monthly or yearly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back. This is an optional service that we provide for our customers. If you want to maintain your website yourself you can do so with Content Management System (CMS).

10. Do Webfirm offer any type of discounts?

Yes, we offer discounts for educational institutions and non profit organizations.

11. Why can't I find my web site in the search engines?

Once your site has been submitted to the top Search Engines they may require several weeks, or even months to actually spider and list your web site in their directory. How fast your site is listed depends on each individual Search Engines database update schedule. Watch your server traffic logs for visiting spiders.

12. Web Site Content - What Do I Put On My Site?

That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.

13. I've made my decision - I want Webfirm to design my web site. Now what do I do?

If you have decided you want a web site or have any questions, simply fill out our inquiry form and send to us or you can always reach our sales team +603-6141 7138 to start the process.

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